🌴 Frequently Asked Questions
Everything you need to know about your unforgettable Hurghada adventure!
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Booking & Payment
How can I book an excursion with Toty Hurghada Tours?
You can book in several convenient ways:
- Online: Click "Book Now" on any tour page
- WhatsApp: Message us at +20 100 951 4921
- Email: Send your request to our team
💡 Book 2-3 weeks in advance during peak season!
What payment methods are accepted?
We offer flexible payment options:
- Online: Secure credit card (Visa, Mastercard)
- Cash: Pay your guide in EGP, EUR, or USD
- PayPal: Available for online bookings
💰 Paying in Egyptian Pounds (EGP) gives you the best rate!
What is your cancellation policy?
Our flexible cancellation policy:
- Free cancellation: Up to 24-48 hours before
- Weather cancellations: Full refund or reschedule
- Modifications: Changes possible subject to availability
Do you offer private tours?
Yes! We organise both private and group tours.
- Group Tours: Fantastic value, meet fellow travelers
- Private Tours: Complete flexibility, explore at your pace
What is typically included in the price of a tour?
Most tour prices include:
- 🚐 Hotel pick-up and drop-off from Hurghada
- 🚌 Comfortable air-conditioned transport
- 🎫 All entrance fees
- 👨✈️ Expert licensed guide
- 🍽️ Lunch and soft drinks (full-day trips)
- 🤿 Snorkeling equipment (sea tours)
📍 Makadi Bay, Sahl Hasheesh, El Gouna available at extra cost.
Sea Excursions
What are your most popular sea excursions?
Our top-rated Red Sea adventures:
- Orange Bay Island — From €25
- Dolphin House — swim with dolphins From €25
- Giftun Island — pristine beaches From €20
- Parasailing — soar 50m above the sea From €37
Can you guarantee I'll see dolphins?
We have an incredibly high success rate (over 90%) at Dolphin House! These are wild dolphins in their natural habitat.
🐬 Early morning departures have the highest success rates!
Do I need to be a strong swimmer for snorkeling?
Not at all! All snorkeling trips include:
- High-quality life jackets for effortless floating
- Expert guides in the water to assist you
- Calm, protected snorkeling spots
Do you provide snorkelling equipment?
Yes! All equipment is provided free of charge: mask, snorkel, fins, and life jackets.
Is the water warm enough to swim year-round?
Yes! The Red Sea is wonderful all year:
- Summer: 27-29°C
- Winter: 22-24°C — still comfortable!
Desert Safaris
What desert safari options do you offer?
Experience the magic of the Egyptian desert:
- Quad Bike Safari — From €20
- Sunset Safari with BBQ dinner — From €35
- Buggy Safari — thrilling off-road adventure
- Bedouin Village — cultural immersion
Do I need a license to drive a quad bike?
No license required! No experience needed! Our guides provide full safety briefing and practice time.
Is camel riding safe?
Absolutely safe! Our camels are calm and well-cared-for, with experienced Bedouin handlers to assist you.
Cairo & Luxor
Do you offer excursions to Cairo and Luxor?
Yes! We organise unforgettable day trips:
- Cairo Day Trip — Pyramids, Sphinx, Museum — From €120
- Luxor Day Trip — Valley of Kings, Karnak — From €85
How long is the journey to Cairo and Luxor?
- To Luxor: 4-5 hours by private car
- To Cairo: 6-7 hours by private car
When is the Grand Egyptian Museum opening?
The Grand Egyptian Museum (GEM) opened on July 3, 2025! It's the largest archaeological museum ever built.
Travel Tips
When is the best time to visit Hurghada?
Best months: March-May and September-November. Summer is hot (35-40°C) but great for water. Winter is mild (20-25°C).
Is Hurghada safe for tourists in 2025/2026?
Absolutely! Hurghada is a safe and welcoming destination with well-protected tourist areas and legendary Egyptian hospitality.
Do I need a visa to travel to Egypt?
Yes, most travelers need a visa.
- Visa on Arrival: At Hurghada Airport (~$25 USD)
- E-Visa: Apply online at visa2egypt.gov.eg
What currency should I take to Hurghada?
Egyptian Pound (EGP) is recommended. ATMs are widely available. Credit cards accepted at hotels and larger shops.
Practical Information
Are hotel transfers included?
Yes! All tours include transfers from central Hurghada. Makadi Bay, Sahl Hasheesh, El Gouna, Safaga, Soma Bay available at extra cost.
What languages do your guides speak?
We have multilingual guides: 🇬🇧 English, 🇩🇪 German, 🇪🇬 Arabic. Please specify your preferred language when booking!
How much should I tip guides and crew?
Tipping ("baksheesh") is customary:
- Day tour guides: E£50-100
- Boat crew: E£20-50
- Drivers: E£20-30
Can you accommodate dietary requirements?
Yes! Vegetarian, vegan, and allergy-friendly meals available. Please inform us when booking!
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Still have questions?
Our team is delighted to help you plan your unforgettable Hurghada adventure!